Privacy Policy
This Privacy Policy describes how organicfreshindia (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://OrganicFreshIndia.com/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
● Basic contact details, including your name, address, phone number, and email.
● Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
● Account information, including your username, password, and security questions.
● Shopping information, including the items you view, put in your cart, or add to your wishlist.
● Customer support information, including the information you choose to include in communications with us.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
● Companies that support our Site and Services.
● Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
● When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
We may use your personal information for purposes including:
● Providing Products and Services: To process your payments, fulfill your orders, send notifications related to your account, facilitate returns and exchanges, and enable features like reviews.
● Marketing and Advertising: To send promotional communications, tailor our Services to your preferences, and provide advertisements for products or services.
● Security and Fraud Prevention: To detect, investigate, and address potential fraudulent, illegal, or malicious activity.
● Communicating with You: To provide customer support and improve our Services.
Cookies
We use Cookies to power and improve our Site and Services (e.g., to remember your actions and preferences), run analytics, and better understand user interaction. Most browsers automatically accept Cookies, but you can remove or reject them through your browser settings. Removing or blocking Cookies may impact your experience on our Site.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
● Vendors and third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, fulfillment, and shipping).
● Business and marketing partners to provide services and advertising.
● When directed or consented by you, such as through social media integrations.
● In connection with legal obligations, such as responding to subpoenas or protecting our rights.
In the past 12 months, we have disclosed the following categories of personal information for the purposes set out above:
● Identifiers such as basic contact details.
● Commercial information such as order details.
● Internet or similar network activity such as Usage Data.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
● Right to Access / Know: Request access to personal information we hold about you.
● Right to Delete: Request the deletion of your personal information.
● Right to Correct: Request corrections to inaccurate personal information.
● Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information.
Third Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for the privacy or security practices of such websites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children.